Two parents shook up the internet after they shared pictures on Facebook of this revolting mould build-up inside a child’s Tommee Tippee sippy cups.
Shocking discovery in Tommee Tippee sippy cups
Marie-Pier L’Hostie and Penny Powell, both from Canada, shared the horrifying images when they realised that many other parents had experienced the same problem with their non-spill toddler cups.
Mrs. L’Hostie said on her Facebook page:
“My friend Simon O’kanada wondered why his son was always sick. He broke the anti-spill top of his ‘Tommee Tippee’ bottle and discovered mold inside the mouthpiece. It doesn’t wash and can’t be seen unless it is broken open.
“He called the company, and the lady on the phone laughed out out loud. Several moms on other groups have also discovered mold after my post in another Facebook group, so I’m sharing you. If you please, those who have these cups, pay attention! Being washed by hand or in the dishwasher, the mold will stay there!”
Their posts caused other parents to investigate the sealed valves in their children’s Tommee Tippee sippy cups, revealing that the mould problem was widespread.
Parents had been unaware of the build-up of gunge because the non-spill valve could not be opened for cleaning.
Tommee Tippee released a statement advising that the company recommends using only clear liquids in the cup and not anything thick like milk or juice with pulp. They claimed that incorrect usage had led to the mould problem.
However, the company have now altered their position and announced that they will providing parents with new two-piece valves for their cups.
How to claim a new cup or easy-clean valve
A statement from Tommee Tippee said: We’d like to assure you that child health and wellbeing is at the heart of everything we do, and we’re taking the current concerns around our Sippee cups very seriously.
“We sell millions of Sippee cups globally but we know from recent social media posts, that some people have had problems cleaning the valve. For this we sincerely apologise and we are actively following up on any concerns raised.
“We want everyone to be happy with our products and we always want to exceed expectations. We’ve therefore listened to our customers, and will be launching a new Sippee cup in the next few months. The new cup will have a two piece valve that can be used with different types of liquid, and is easier to clean.
“In the meantime, we are making the transparent, see-through valves shown here immediately available to parents that have concerns. The see-through valve will enable parents to see inside, and give you confidence that the valve is clean.
“If you would like to receive a see-through valve or alternative cup please contact our Careline on free phone 0808 206 8000, and one will be sent as quickly as possible. Check our opening hours.
Here are a range of FAQ’s and videos to help parents look after their child’s cups and valves.